Hawk Professional Investigations, Inc. Privacy Policy

Hawk Professional Investigations, Inc. (“HPI”, “we”, “our”, or “us”) is committed to protecting the privacy of individuals who visit our website (“Visitors”) and/or hire our services (“Clients”). This Privacy Policy governs the collection, use and disclosure of personal information we receive through our website.

This Privacy Policy covers the data you share with us through https://hawkpi.com.

By using our website, you consent to our collection, use and disclosure practices, and other activities as described in this Privacy Policy. We encourage you to read this Policy before using any of our services. Your use of our services signifies that you agree with all terms of this Policy. Do not use any of our services if you disagree with any part of this Policy.

 

Who we are

Hawk Professional Investigations, Inc. is an investigative and security consulting firm for individuals, attorneys, businesses and organizations.

 

What information we collect about you

We collect the following information directly from you, or through the website.

 

Usage Information

As you navigate our websites, HPI may collect information through the use of commonly-used information-gathering tools such as cookies. With it, we collect:

  • Browser information (type and language)
  • IP address
  • Open / Click-through tracking URL: In some of our email communications, we use a “click-through tracking URL” that, when clicked, sends you to a different web address, which logs your click, before redirecting you to your expected destination.
  • The actions you take on our websites (such as the web pages viewed and the links clicked, and time spent).
  • If you submit a request for information, intake form or payment, we collect (the information that you type in), and IP address, Referrer information, Region

These are not collected by the website:

  • Phone call logs
  • Phone call recordings

 

How we use the information we collect

We will never disclose, share or sell your data without your consent unless required to do so by law. We use your information for the following purposes:

  • To provide you with information about our services.
  • To operate, maintain, enhance and provide the information that you request, to respond to comments and questions and to provide support.
  • To improve the usefulness of our messaging to you
  • To improve our website
  • To improve our products and services

 

How we share the information that we collect

Except as described in this Policy, we will not intentionally disclose the Personal Data or Client Data that we collect or store to third parties without the consent of the applicable Visitor or Client. We may disclose information to third parties if you consent to us doing so, as well as in the following circumstances:

 

Service Providers

We work with third party service providers who provide a website, application development, hosting, maintenance, and other services for us. These third parties may have access to, or process Personal Data or Client Data as part of providing those services for us. We limit the information provided to these service providers to that which is reasonably necessary for them to perform their functions, and our contracts with them require them to maintain the confidentiality of such information.

 

Non-Personally Identifiable Information

We may make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our Clients’ and Visitors’ interests, habits, and usage patterns for certain programs, content, or services.

 

Law Enforcement, Legal Process, and Compliance

Please be aware that laws in various jurisdictions in which we operate may obligate us to disclose user information to law enforcement authorities under a legal process or an enforceable government request. In addition, we may also disclose Personal Information to law enforcement authorities if such disclosure is determined to be necessary to protect the rights of HPI or for protecting the safety of our clients, employees, or the general public.

 

How we store and secure information we collect

HPI maintains strict administrative, technical, and physical procedures to protect information stored in our servers. We use industry-standard Secure Socket Layer (SSL) encryption technology to safeguard the account registration process and sign-up information. Other security safeguards include but are not limited to data encryption, firewalls, and physical access controls to building and files. Access to your name and email address is restricted to the employees of HPI.

All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database and is only accessible by those authorized with special rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

While we implement safeguards designed to protect your information, no security system is impenetrable and due to the inherent nature of the Internet, we cannot guarantee that data, during transmission through the Internet or while stored on our systems or otherwise in our care, is absolutely safe from intrusion by others.

Data stored in your account is only accessed by the HPI team. If you use our website, responsibility for securing storage and access to the information you submit rests with you and not HPI.

 

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 90 days past the termination of the user’s account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

 

Your Rights and Choices

You may access information that you have voluntarily provided to HPI upon request by contacting HPI in writing as set forth in the section entitled “Contact Us” below. We may require additional information from you to allow us to confirm your identity. Please note we will retain and use your data, including server/backup copies, to comply with our legal obligations, resolve disputes, and enforce our agreements, and we may decline to process change or deletion requests that require disproportionate technical effort or jeopardize the privacy of others.

 

Other Important Privacy Information

Third Party Analytics

We employ the services of third-party software to collect, aggregate, and analyze data about our website content, users, and their use of it. The software we use may include Google Analytics, Google Ads, Facebook, and other third-party services. The information these applications collect is not personally identifiable and is used to improve website functionality and content. To this end, these third parties may employ the use of cookies and/or pixel tags to facilitate tracking website users. HPI does not have access to third party cookies nor are we responsible for them.

Clear Gifs and Log Files

We and our third-party partners use technologies such as web beacons to analyze trends, administer the website, track users’ movements around the site, and gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by companies on an individual and aggregated basis.

As is true of most websites, we gather certain information automatically and store it in log files. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may link this automatically-collected data to other information we collect about you.

Do Not Track

Do Not Track (“DNT”) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. We do not use technology that recognizes DNT signals from your web browser.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. If we make changes, we will revise this Privacy Policy to reflect such changes and revise the effective date included at the beginning of this policy. We may provide you additional notice (such as to your e-mail address) if the changes are material. Your use of the website following any such notice will signify and constitute your assent to and acceptance of such revised Privacy Policy.

Terms and Conditions

Please refer to our latest terms of service to learn about the disclaimers and limitations of liability governing the use of HPI.

Contact Us

If you have questions regarding this Privacy Statement or the data handling practices of HPI, please feel free to contact us directly:

By email at info@hawkpi.com.

By mail at:

Hawk Professional Investigations, Inc.

8343 Roswell Road

Box 364

Sandy Spring, GA 30350

 

Last Updated: July 7, 2020.