Shannon L. Terzo

FIRM ADMINISTRATOR
With a proficiency in all things Hawk PI, Shannon’s keen eye for detail ensures that the firm is in order and that the client’s experience is seamless from initial conversations to the closing of the case.
Shannon possesses an understanding of the ins and outs of investigations as well as the inner workings of the firm. She is involved in every function – from initial client conversations to evidence preparation, final report completions and handling payments. She is proficient in all of the office systems, applications and databases and supports the CEO, Director of Operations and Director of Research administratively.
Shannon’s past experience is in video production and after starting out with Hawk PI as a video editor, her role in the company has continued to evolve over the years with her work in the office and with the field investigators.
When you call into Hawk PI, your client experience will most likely start with Shannon’s kind voice. She is a constant resource for clients along the way, knowledgeable, resourceful, and guiding.
Qualifications
- Possesses a solid foundation of experience in investigations, evidence handling and preparation and administration that all culminate as a vital asset for Hawk PI.
- Supportive, detail-oriented and creative, a familiar and welcoming resource.
- Working in a critical role, she ensures that Hawk PI runs smoothly and efficiently for clients, investigators and management.
Credentials & Professional Affiliations
- Georgia Board of Private Detective and Security Agencies – Licensed Investigator